Living in social housing with unresolved repairs? Everyone deserves a safe, warm, and healthy home. We are here to help.
At Veritas, we help social housing tenants when landlords fail to meet their legal duties.
Living in social housing with unresolved repairs? We are here to help. Everyone deserves a safe, warm, and healthy home. If your landlord has failed to fix problems in your property, it can affect your comfort, health, and peace of mind. At Veritas, we help social housing tenants when landlords fail to meet their legal duties. If you have been ignored or left waiting for repairs, you are not alone — we are here to support you and fight for what you are entitled to.
These are the most common issues we help tenants with. If you are dealing with any of these, your landlord may be legally responsible.

Damp & Mould
Persistent damp or mould caused by structural issues or poor ventilation. Painting over it is not a proper fix.

Leaks & Water Damage
Leaks from roofs, pipes, gutters, or neighbouring properties that cause damage to your home or belongings.

Vermin & Infestations
Rats, mice, or insects in your home. Your landlord must take steps to remove them and prevent them returning.

Heating & Boiler Issues
Broken or unreliable heating and hot water systems that leave your home cold or unsafe.

Leaks & Water Damage
Leaks from roofs, pipes, gutters, or neighbouring properties that cause damage to your home or belongings.

Structural Cracks & Defects
Serious cracks, movement, or defects that affect the safety or condition of your home.
Your landlord has a legal duty to keep your home safe and in good repair. If they have failed and you have suffered inconvenience, damage, or health problems, we can help you. We will review your tenancy agreement and your situation to identify where your landlord may have breached their legal duties — and act on your behalf.
If your landlord has failed to keep your home safe and in good repair, you may be entitled to compensation. Get in touch today for a free, no-obligation assessment.
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